Frequently Asked Questions
Everything you need to know about your Fighting Eel order.
What is the typical shipping timeframe?
Orders are processed within 2-3 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-15 business days depending on the destination.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned.
How do I care for my Fighting Eel garments?
To preserve the quality of our signature fabrics, we recommend hand washing in cold water and laying flat to dry. Avoid bleach and high-heat tumble drying to prevent shrinkage.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and duties are calculated at checkout based on your specific location and the weight of your order.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay installments for your convenience.