Returns & Exchanges
At Fighting Eel, we want you to love your purchase; however, if you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items within 14 days of the delivery date.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition with all tags attached and verify that they were not purchased as 'Final Sale' items.
- 2.Initiate Your Request
Visit our online returns portal or email our customer service team with your order number to receive a Return Authorization (RA) number.
- 3.Pack and Ship
Securely pack your items and include the RA number inside the package, then ship it back to our Honolulu headquarters using your preferred tracked carrier.
- 4.Processing and Refund
Once your return is received and inspected, we will process your refund to the original payment method or issue store credit within 5-7 business days.
